This Privacy Policy describes how Fabiola Novoa ("we," "us," or "our") collects, uses, and protects the personal information of visitors and clients who use our website and services. By using our website or providing your information, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Contact information such as your name, phone number, email address, and mailing address.
- Communication preferences, including your consent to receive text messages or other communications.
- Property interests and details you share about your real estate goals.
- Technical information such as your IP address, browser type, and pages visited, collected automatically through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide real estate services.
- Send property updates, appointment reminders, and transaction-related communications.
- Send marketing communications where you have provided consent.
- Improve our website and the quality of our services.
- Comply with legal obligations.
3. SMS / Text Messaging
If you provide your phone number and opt in through our contact form, in person, or by texting a keyword, we may send you SMS text messages related to your real estate needs. These may include property updates, appointment reminders, transaction-related communications, and—where you have separately consented—marketing messages.
Opt-in: You can opt in by submitting your phone number with consent through our website form, by signing a written consent form during an in-person consultation, or by texting START or SUBSCRIBE to our business number.
Opt-out: You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at natynovoa@capacciorealty.com or +1 (786) 622-6589. Message and data rates may apply, and message frequency may vary.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.
6. Your Rights & Choices
Depending on your location, you may have the right to access, correct, or delete your personal information, and to opt out of certain communications. To exercise these rights, please contact us using the details below. You can unsubscribe from text messages at any time by replying STOP, and from emails by using the unsubscribe link provided.
7. Children's Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Business
Fabiola Novoa
Phone
+1 (786) 622-6589
Email
natynovoa@capacciorealty.com
Address
526 NE 8th Street, Apt 2308, Fort Lauderdale, FL 33304